Lifetime Guarantee

The Simply Straws Lifetime Guarantee

Thoughtfully crafted. Endlessly covered.

At Simply Straws, we believe sustainability should never come at the cost of durability. Although our straws are made of borosilicate glass — the strongest glass available — we understand they are not completely indestructible. That’s why every glass straw we create is backed by our Lifetime Guarantee — a commitment to quality, care, and conscious living.

If your straw is ever damaged, we’ll replace it — no questions, no landfill, no compromise.

To Request a Replacement:

Please send an email to wecare@simplaystraws.com and include the following:

- A clear photo of the damaged straw showing the embossed logo
- Your order number
- A brief sentence describing what happened (optional, but appreciated)

Our team will review your request and ship your replacement within 7–10 business days.

Because we know that sometimes wants and needs change, once we process your replacement request, we will issue you store credit that you can use on any products at www.simplystraws.com.

A Few Important Details:

- This guarantee covers all Simply Straws glass straws
- Breaks, cracks, chips — all covered, always
- Lost straws are not included.

Thank you for investing in a better, more sustainable future with Simply Straws. We’re honored to stand behind our products — and our promise to you.