Simply Straws Shipping Update

With customers like you supporting our small business we will continue to change the way the world sips, one sip at a time.

COVID 19 Precautions

With the safety of our community, both our customers and our employees, in mind, Simply Straws has adjusted our manufacturing and shipping policy.

Did you know we use an open flame to make our beautiful glass straws? This process requires at least two people (safety first) in close proximity. Not to worry, we have our full line of products, available for purchase. If we are out of stock of an item, we will contact you with an estimated shipping date or the option to swap into a different product.

With only one person at a time shipping your orders, your order might not ship within 24hrs as it has in the past. We want to make sure your order is correct and shipped timely but please allow up to 5 business days for your order to ship. You'll receive an email notification once your order has shipped.

  • Personalized straws and mugs will be delayed to allow time to be customized. Please give an additional 5 business days for custom orders.
  • Once your order has shipped, please give the postal service and delivery service a little extra patience. They are all experiencing delays.

Our customer service team will be available Monday through Thursday from 8 am to 2 pm.

We are working from home, cuddled up with our furry friends and loved ones. Please reach out to us if you have any special requests for your order, or just want to chat. We also can answer questions about our lifetime guarantee, the best smoothie recipes, what you should binge watch next, or why we are a certified B Corporation.

We always recommend that you wash all our Simply Straws products before using them, regardless of where you purchased our product.

While all our straws are sanitized in a commercial dishwasher before being shipped, hot soapy water or your dishwasher are your best friends when it comes to keep your straws clean.

Learn more about caring for your straw HERE.